Terms of Engineering & Service
Effective Date: October 2026 · Altavox Systems
1. Scope of Systems & Software Delivery
Altavox Tech delivers production software, ISP billing architectures, SIMS database platforms, and custom integrations adhering to defined technical specifications, milestone verification, and staging sign-off.
2. Operational Continuity & Uptime SLA
Managed deployments on Altavox Cloud or on-premise MikroTik carrier infrastructure are maintained for continuous operations. Critical patch rollouts and database schema migrations follow zero-downtime blue-green strategies.
3. Code Ownership & IP Governance
Upon project completion and settlement of contracted milestones, clients receive full operational deployment rights and assigned software licenses as stipulated in individual service level agreements.
4. Support & Direct Operations Inquiries
For contract amendments, active system escalation, or enterprise support, call our Direct Desk at +255 750 227 073 / +255 708 227 073 or reach engineering@altavox.space.